Payment Policy
Effective Date: January 10, 2025
Thank you for choosing Mumu Baby Accessories for your shopping needs. This Payment Policy outlines the methods of payment we accept, payment processing, and related procedures. By completing a purchase on our website, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure online payment platform
- Other Payment Methods: Any other methods that we may offer, which will be displayed at checkout.
Please ensure that the payment method you provide is valid and authorized for use. If there are any issues with your payment, we may contact you for further information or attempt to process the payment again.
2. Payment Authorization
When you place an order, we will securely process your payment and authorize your selected payment method. If your payment is declined, we will notify you to provide alternative payment details.
Authorization Process:
- Your payment will be processed at the time of checkout.
- If your payment is successfully authorized, we will send an order confirmation email.
- If there is an issue with your payment (e.g., insufficient funds, expired card, etc.), you will be prompted to update your payment information before your order can be processed.
3. Order Total
The total amount of your order will include:
- The cost of the items you have purchased
- Applicable taxes (based on your shipping address)
- Shipping fees, which will be calculated during checkout based on your location and shipping method
You will see the total order amount before you complete the purchase.
4. Currency
All prices on our website are displayed in United States Dollars (USD) unless otherwise stated. If you are using a different currency, your bank or payment provider may convert the charge to your local currency.
5. Sales Tax
Sales tax will be applied to orders depending on the destination state, as required by applicable tax laws. The amount of sales tax will be calculated at checkout based on the shipping address you provide.
6. Payment Security
We take the security of your personal and payment information very seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect sensitive data during transactions. All payment information is processed securely through our payment processors, and we do not store your payment details.
7. Payment Processing and Confirmation
Once your payment has been successfully processed, we will send you an order confirmation email that includes your order number, item details, and the total cost. Please review your confirmation email carefully. If you do not receive an email or if you have any concerns, please contact our customer service team at info@mumubabyaccessories.com.
8. Payment Errors
If you encounter any issues during payment processing or if there is an error with your payment, please follow these steps:
- Check the payment details for accuracy (card number, expiration date, billing address).
- Make sure that there are sufficient funds or credit available.
- If the issue persists, try using a different payment method or contact your bank or payment provider for assistance.
If you need further assistance, our customer service team is available to help you resolve the issue.
9. Order Cancellations
If you wish to cancel your order, you may do so only before the order is processed and shipped. Once your order has been shipped, we are unable to cancel it, and you will need to follow our Refund and Returns Policy to return the items.
10. Refunds and Chargebacks
Refunds are processed according to our Refund and Returns Policy. If a chargeback is initiated for any order, we will investigate the claim and take appropriate action. If the chargeback is found to be invalid, you may be liable for any associated fees and charges.
11. Customer Support
If you have any questions regarding payments or encounter any issues with your payment, please contact our customer service team:
Mumu Baby Accessories
Phone: 559-936-3585
Email: info@mumubabyaccessories.com
Website: https://mumubabyaccessories.com
By completing a purchase on our website, you agree to the terms and conditions outlined in this Payment Policy. Thank you for choosing Mumu Baby Accessories!